One of our Users could not access Workfront Request Queue from his laptop. I can login as him and can access them.

[cjoaquin]

One of our Users could not access Workfront Request Queue from his laptop. I can login as him and can access them.

He is geeting this error message:

"You don't have access to the linked application for that organization and have been redirected to the Experience Cloud home page".

Can somebody help determine the issue, please.

[ChrisStephens · Accepted solution]

Check their allocations in IMS. It sounds like the IMS is preventing them from getting to Workfront at all.

[Richard__Carlson]

It sounds like a provisioning issue with your internal authentication