One of our Users could not access Workfront Request Queue from his laptop. I can login as him and can access them.

He is geeting this error message:

"You don't have access to the linked application for that organization and have been redirected to the Experience Cloud home page".

Can somebody help determine the issue, please.

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Best answer by ChrisStephens

Check their allocations in IMS. It sounds like the IMS is preventing them from getting to Workfront at all.

Accepted solution

Community Advisor

Check their allocations in IMS. It sounds like the IMS is preventing them from getting to Workfront at all.

Community Advisor

It sounds like a provisioning issue with your internal authentication

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