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One of our Users could not access Workfront Request Queue from his laptop. I can login as him and can access them.

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Employee

One of our Users could not access Workfront Request Queue from his laptop. I can login as him and can access them.

 

He is geeting this error message:

 

"You don't have access to the linked application for that organization and have been redirected to the Experience Cloud home page".

Can somebody help determine the issue, please.

1 Accepted Solution

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Correct answer by
Community Advisor

Check their allocations in IMS. It sounds like the IMS is preventing them from getting to Workfront at all.

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2 Replies

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Correct answer by
Community Advisor

Check their allocations in IMS. It sounds like the IMS is preventing them from getting to Workfront at all.

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Level 7

It sounds like a provisioning issue with your internal authentication