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Notifying a separate team when another team misses a deadline

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Level 3

Hi everyone,

 

I’d like to get your thoughts on this scenario: how would you handle notifying one team when another team misses their task deadline?

 

Here’s a bit more context:


Let’s say Team A is responsible for uploading a file by this Friday. If they don’t complete the task by then, I’d like a completely separate team, say Team B, to receive a notification, either via in-app alert or email on Friday (the due date).

 

I’m aware that Workfront allows setting up reminders like a 1 day before due date alert, but in this case, I specifically need a notification sent to a different team on the actual due date if the task remains incomplete.

 

Has anyone tackled something similar, or is there a simple solution in Workfront I might be missing?

 

Thanks!

1 Accepted Solution

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Correct answer by
Community Advisor

ab_cdef,

This could be done if you have the Fusion component but not natively within Workfront, other than the reminder emails you've already noted.  

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2 Replies

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Correct answer by
Community Advisor

ab_cdef,

This could be done if you have the Fusion component but not natively within Workfront, other than the reminder emails you've already noted.  

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Level 3

That's what I thought. Thanks for confirming