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MichelleBo3
Level 4
July 13, 2021
Question

notifications from system

  • July 13, 2021
  • 2 replies
  • 660 views

is there any where to see what notifications the system sent out yesterday? if i have a user who is telling me they are getting a new set of email notifications from workfront, is there any way for me to see that somewhere in workfront?

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2 replies

KatherineLa
Community Advisor
KatherineLaCommunity Advisor
Community Advisor
July 14, 2021

Occasionally I've had luck logging in as the user and looking at their notifications that way. Usually I just tell them to forward me the email notification so I can take a look.

The two places I've seen alerts cause confusion are the 'Issue Added to a Project I'm On' which can trigger unintentionally when someone winds up added to an active request queue, and similarly if the People tab in a new template isn't cleaned up then sometimes wayward alerts go to people that aren't involved with it at all.

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    NRYNR
    Level 10
    August 16, 2021

    Hey Michelle, you can have a look at the WFPro Notes dashboard over in the WFPro Community. We just need an email address and you can see how the report is structured. :-)

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