No Subject | Community
Skip to main content
N
NortonFurb
Level 2
April 17, 2020
Question

No Subject

  • April 17, 2020
  • 2 replies
  • 1316 views
Why do the in app notifications not include the project name in the New Experience view? Project names are included in the notifications in the old view. This info is critical for time management when prioritizing work and responses.
    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

    2 replies

    imgrund
    Adobe Employee
    imgrundAdobe Employee
    Adobe Employee
    April 17, 2020

    Hi Jodie - thank you for pointing this out. For me personally, since I work mainly with a request queue I like that on a document comment it tells me the issue name instead of the project name since I know it is form the Workfront Help Desk Queue project.

    I did go around and ask our NWE employees (we have 95 people now in NWE) and no one seemed to noticed. I think it might be because we put our documents on the project level instead of the task so that we don't have to keep moving or copying them as they go through the project.

    Anyways, just wanted to explain why I voted for something else because the old way wasn't really helpful to someone in my role/position who deals with the same request queues.

    N
    NortonFurbAuthor
    Level 2
    April 17, 2020

    Thanks for your reply and explanation of your vote. The attached is a visual of the two different ways these notification show up in Workfront Classic and New Experience. Workfront Classic has the project name associated with the notification.

    N
    NortonFurbAuthor
    Level 2
    April 17, 2020

    This is the notifications in New Experience

    A
    AdamMi
    Level 3
    April 21, 2020

    Jodie, Thanks for bringing this to our attention. I could not find a Support Case open for this so I have opened one on your behalf. I could not find any documentation of the change in the in app notifications from Classic to NWE. I am escalating your Support Case to our Development Team for further review.

    Terms & ConditionsAccessibility statement

    Loading footer...