Hi Jodie - thank you for pointing this out. For me personally, since I work mainly with a request queue I like that on a document comment it tells me the issue name instead of the project name since I know it is form the Workfront Help Desk Queue project.
I did go around and ask our NWE employees (we have 95 people now in NWE) and no one seemed to noticed. I think it might be because we put our documents on the project level instead of the task so that we don't have to keep moving or copying them as they go through the project.
Anyways, just wanted to explain why I voted for something else because the old way wasn't really helpful to someone in my role/position who deals with the same request queues.
