No account associated with the email address

[ArnabLa]

While logging into Workfront, I'm encountering the error message "No account associated with the email address." However, this account still has planner access in Workfront, as I've confirmed while using the administrator account.

[Scott_Goodwin · Accepted solution]

Hello @ArnabLa 

I would try deleting the user and then adding it back in fingers crossed. 

Thank you