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ArnabLa
February 26, 2024
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No account associated with the email address

  • February 26, 2024
  • 1 reply
  • 626 views

While logging into Workfront, I'm encountering the error message "No account associated with the email address." However, this account still has planner access in Workfront, as I've confirmed while using the administrator account.

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Best answer by Scott_Goodwin

Hello @arnabla 

I would try deleting the user and then adding it back in fingers crossed. 

Thank you

1 reply

Scott_Goodwin
Scott_GoodwinAccepted solution
Level 3
February 28, 2024

Hello @arnabla 

I would try deleting the user and then adding it back in fingers crossed. 

Thank you

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