Level 2

Question

New Workfront Home Page - Please Fix Before Forcing it on US!

Forum|Forum|1 year ago
September 18, 2024
2 replies
6612 views

Is there anyone I can speak to about the forced roll out of the new Workfront Home Page that is coming?

Please, please do not remove the functionality of the current Worklist. It is necessary for any project manager that is properly using Workfront to do their job. It is a simple listing of tasks and proofs that are in chrono order BY DEADLINE. Late items are red. The new page has this separated, so harder to cross check tasks to proofs to see what is missing.

The Awaiting my Approval is not even usable. It lists items in order of date added, not by DEADLINE. Who cares when they were added? This is insane. To see when each item is due so I know what to work on, I have to click on each one, open proof (which takes forever), then click on Workflow. So instead of using my eyeballs and reading deadlines in the Worklist, I have multiple clicks. And when I open the proofs from Awaiting My Approval sometimes they open, sometimes the Overview page opens, sometimes I get an error. (people are going to be angry!) What currently takes seconds to use now takes a very long time. Huge step backwards.

If you MUST force this on your customers, please add a widget that is the exact same view as current Worklist. Begging! At least this will keep current power users happy.

Workfront

ChristinaJay

Level 4

This. So much this.

When we were told to move from Classic to the 'New Home Experience' we had months - actually I think it was almost two years.

Doing this in 6-8 weeks while the workspace is un-usable for most is insane.

@shannonan1 I would suggest you build out a dashboard that follows the same logic/functionality as the current worklist. At least you'll have something that works.

S

ShannonAn1Author

Level 2

I don't have any knowledge or admin rights to build a custom dashboard. One of many users in a corp. I am at the mercy of the existing widgets. If they would just make the current Worklist a widget, then problem solved. Would avoid everyone making custom workarounds. If anyone has something they can share or a how to, please share!

Bottom line....Why aggravate the client by removing functionality that works. It makes no sense to post proofs in order of when added. Should be in order of deadline with deadline shown so we know at a glance what to work on. I typically have over 200 jobs rolling at. one time and 3 proof rounds each. So we are talking ~600 proofs in action. I will no longer be able to see what is late, what is due today, what is due out in future for planning, etc. without opening each one and making notes.

A

AmyYo1

Level 3

@jerflo Can Workfront begin offering some solutions to the real problems that admins are seeing? What Proof reporting options can be shared to help stopgap missing functionality?

jerflo

Adobe Employee

Thank you for your feedback. We have a much-improved Worklist, called Priorities, that will be launched alongside the deprecation of legacy Home. It has been designed to address many of the concerns you've mentioned, with features like an enhanced details page and a contextual side summary for a quick overview of essential information. Your detailed feedback is incredibly helpful as it highlights what's most important to you and your users.

C

CBuckwal

Level 4

Is there any documentation on the new Priorities worklist? Maybe I missed it, but I don't see anything about the new Priorities worklist on the Q4 release page. When will Priorities be available in Preview?

KierstenKollins

Community Advisor

Thank you. @jerflo I'm reviewing documentation/video on the Priorities list now.

I don't know if you want to keep receiving feedback on this chain, or if you could start a discussion in which you capture all questions prior to rollout? Or maybe that's something that will be hosted here by an Adobe rep after Oct. 17 to capture collective questions.

Initial thoughts, in addition to echoing lack of ability to customize up front as Kiersten asked:

- Please provide an exact date ASAP on when we can turn off Priorities prior to full roll out, so I can make that decision for my group ahead of Oct. 17.
- Can you give at least a general idea of what coming soon for the calendar view and customization options will arrive? It would be helpful to understand if we're talking about 3-4 weeks vs. 3 - 4 months, at least for testing and training in preview.
- In our processes/use of Workfront, we do not upload documents directly to tasks, we upload them to projects. Having a quick upload button in the quick updates area in Priorities is extremely confusing for my team. Can I turn this off, or will I have the ability to eventually?
- Quick links is just a collection of potentially helpful hyperlinks to other relevant places/spaces, is that right?
- It looks like the filters on Priorities tasks is reverting back to a more limited set of filters, similar to the legacy work list, which is mentioned briefly in the video. Will it remain limited/like this? As compared to a more wide ranging set of filters that appears in the My Tasks widget in the New Home (based on access provided to the filters?)
- May have missed this, but is the Start Date and Due Date on Priorities based on projected or planned dates?

@amyyo1

In our processes/use of Workfront, we do not upload documents directly to tasks, we upload them to projects. Having a quick upload button in the quick updates area in Priorities is extremely confusing for my team. Can I turn this off, or will I have the ability to eventually?

We also do this same thing and do not load documents to the tasks. Agreed that we should be able to upload documents from a task to the project documents area. My creatives desperately want to be able to do this. Putting in an idea for this.

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