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ShannonAn1
Level 2
September 18, 2024
Question

New Workfront Home Page - Please Fix Before Forcing it on US!

  • September 18, 2024
  • 2 replies
  • 6595 views

Is there anyone I can speak to about the forced roll out of the new Workfront Home Page that is coming? 

 

Please, please do not remove the functionality of the current Worklist.  It is necessary for any project manager that is properly using Workfront to do their job.  It is a simple listing of tasks and proofs that are in chrono order BY DEADLINE.  Late items are red.  The new page has this separated, so harder to cross check tasks to proofs to see what is missing. 

 

The Awaiting my Approval is not even usable.  It lists items in order of date added,  not by DEADLINE.  Who cares when they were added?  This is insane. To see when each item is due so I know what to work on, I have to click on each one, open proof (which takes forever), then click on Workflow.  So instead of using my eyeballs and reading deadlines in the Worklist, I have multiple clicks.  And when I open the proofs from Awaiting My Approval sometimes they open, sometimes the Overview page opens, sometimes I get an error.  (people are going to be angry!) What currently takes seconds to use now takes a very long time.  Huge step backwards.

 

If you MUST force this on your customers, please add a widget that is the exact same view as current Worklist. Begging!  At least this will keep current power users happy. 

 

    2 replies

    ChristinaJay
    ChristinaJay
    Level 4
    September 19, 2024

    This. So much this.

    When we were told to move from Classic to the 'New Home Experience' we had months - actually I think it was almost two years. 

    Doing this in 6-8 weeks while the workspace is un-usable for most is insane. 

    @shannonan1 I would suggest you build out a dashboard that follows the same logic/functionality as the current worklist. At least you'll have something that works. 

      S
      ShannonAn1Author
      Level 2
      September 20, 2024

      We have someone working on a dashboard to replicate the legacy Worklist.  Not having any success.  

        ChristinaJay
        ChristinaJay
        Level 4
        September 24, 2024

        We had trouble with the existing worklist and its limits, so we have always used as dashboard. it's had some revisions over the years but here's the basic version of it. Happy to share any lessons if it helps you getting any further. 

          jerflo
          Adobe Employee
          jerfloAdobe Employee
          Adobe Employee
          September 19, 2024

          Thank you for your feedback. We have a much-improved Worklist, called Priorities, that will be launched alongside the deprecation of legacy Home. It has been designed to address many of the concerns you've mentioned, with features like an enhanced details page and a contextual side summary for a quick overview of essential information. Your detailed feedback is incredibly helpful as it highlights what's most important to you and your users.  

            S
            ShannonAn1Author
            Level 2
            September 19, 2024

            Why would you go live without giving us time to test drive the new Worklist "Priorities".  Why not push go live out at least a month so everyone can acclimate and learn new view?  Production is going to dive for us.  Deadlines will be at risk.  Product launches will be at risk.  Proof routing functionality and current Worklist are the two reasons we use Workfront.

             

            Please push Priorities live to test site before you kill the legacy Worklist.  Begging for our whole team.  Again, why antagonize your clients and make their work harder?

              jerflo
              Adobe Employee
              jerfloAdobe Employee
              Adobe Employee
              September 19, 2024

              We did an alpha over this past summer with several customers who got to help build the streamlined worklist with us and provide feedback. Once Priorities (streamlined worklist) passes QA, we plan to release it to Preview as early as we can.  This will give you (and others) the opportunity to explore and get familiar with it before the official launch.  

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