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New Commenting Experience can't see updates posted by Fusion

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Level 1

We are using the Custom API module to post a NOTE. I've posted screenshots of how I'm doing this. When I search for the Note via Fusion I get back the text etc that was posted but there is nothing there in the actual project! Any help on making this visible on the Project would be gratefully received. It was working fine last week!

 

jrichlp_0-1713438055947.png

 

jrichlp_1-1713438065004.png

 

 

3 Replies

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Level 9

Hello jrichlp,

 

Are you perhaps working on a sandbox instance?

 

I just recognized, that on our sandbox updates are not shown under the corresponding object, but as I created the notes using a connector attached to my personal account, I do see the updates under /my-updates.

 

This seems to be a bug.

 

Regards

Lars

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Employee

Please consider submitting a ticket to the support team so we can assist in investigating this further.