Is anyone experiencing any issues with your users logging their time off?
Here is what our users are experiencing:
User goes to put time in October 13-17, and then they go put time in December for 8-12. When they do that, the time the put in for October disappears?
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I've logged 3 or 4 cases over the past 2 day of just little things not working, so something's definitely up.
The first thing I would have people check, is whether they can clear their cache and cookies and still have it happen. Also check whether it's happening to multiple people. Lastly I would check to see if I can see it when I go to their calendar.
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Yes. And I just submitted a ticket for it.
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I've been told...
Dear Denise,
Thank you for granting access.
I would like to inform you that this has been identified as a defect. I have escalated the case to the next level of support for further investigation.
Please allow us some time to complete a thorough analysis, as the issue will need to be submitted to our engineering team with properly documented details in order to apply a fix. In the meantime, I recommend that you and your team communicate time offs through alternative channels, such as Microsoft Teams or any other internal platform, until the issue is resolved.
Thank you for your patience and understanding.
Thank you Denise for updating this.
I am currently running into the same issue with our time off calendars. This helps me to know I am not going crazy lol.
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I received a resolution message from Adobe Workfront late yesterday and upon checking with others this morning, have found it to be working for us again. And it seems for us the historical time off data is visible as well.
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