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JustinWa2
JustinWa2
Level 4
August 22, 2022
Solved

Locked proofs in Proofing HQ

  • August 22, 2022
  • 1 reply
  • 771 views

Anyone know how long it takes for a proof that's been locked in WF to show up in Proofing HQ?

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Best answer by LParish

It should be immediate, but I'd need to understand the use case in more details. So you mean a v1 proof was locked, you've unlocked it but can't see it in Workfront Proof? Have you toggled the v1 / v2 option in the top left hand corner?

1 reply

LParish
Adobe Employee
LParishAdobe EmployeeAccepted solution
Adobe Employee
August 23, 2022

It should be immediate, but I'd need to understand the use case in more details. So you mean a v1 proof was locked, you've unlocked it but can't see it in Workfront Proof? Have you toggled the v1 / v2 option in the top left hand corner?

JustinWa2
JustinWa2Author
Level 4
August 23, 2022

Thanks for the reply.  In this case, it was the only version and I locked it in Workfront.  Going to Proofing to make sure it was locked and archived, it doesn't show anywhere under any views.  It's like it doesn't exist in Proofing.

    LParish
    Adobe Employee
    LParishAdobe Employee
    Adobe Employee
    September 1, 2022

    Have you explored the menu on the left hand side in proof? It will be there!

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