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Linking Outlook and Workfront profiles

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Level 6

Hi all,

Has anyone linked Outlook and Workfront profiles so that when the Outlook one is deleted the Workfront one is automatically deactivated? I'm looking to see if it's possible to help save some time combing through and deactivating profiles in Workfront for past employees.

1 Accepted Solution

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Correct answer by
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We do so, but not through the Outlook connector, it's the Active Directory connector. There is an accountEnabled flag on the user's AD profile. If that value is false, we presume the user to have left the organization and we decommission their Workfront profile. There is other useful data in their AD profile that can be leveraged to configure the Workfront profile.

You'll want to familiarize yourself with the MS Graph Explorer to understand the relevant API calls. We only use the AD custom API call module as the other AD modules don't always work as we expect. 

If you like my content, please take a moment to view and vote on my Idea Requests: https://tinyurl.com/4rbpr7hf

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Correct answer by
Community Advisor

We do so, but not through the Outlook connector, it's the Active Directory connector. There is an accountEnabled flag on the user's AD profile. If that value is false, we presume the user to have left the organization and we decommission their Workfront profile. There is other useful data in their AD profile that can be leveraged to configure the Workfront profile.

You'll want to familiarize yourself with the MS Graph Explorer to understand the relevant API calls. We only use the AD custom API call module as the other AD modules don't always work as we expect. 

If you like my content, please take a moment to view and vote on my Idea Requests: https://tinyurl.com/4rbpr7hf