Issue with new user having access to Workfront | Community
Skip to main content
JustinWa2
JustinWa2
Level 4
August 23, 2024
Question

Issue with new user having access to Workfront

  • August 23, 2024
  • 2 replies
  • 1211 views

I added a new user yesterday through Workfront but he keeps getting a "You don't have access to Workfront." error message. I did everything the exact same way that I've done previously, not sure why this isn't working. Any ideas?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

skyehansen
Community Advisor
skyehansenCommunity Advisor
August 23, 2024

I'm not sure if you know there are multiple ways to add a user, and that part of this also depends on whether or not your in IMS. With all this in play, you might find it more useful to submit a case to Support -- they'll be able to lead you through some troubleshooting steps based on your exact configuration.

    Kundanism
    Kundanism
    Level 10
    August 26, 2024

    Sharing one of our experience; 

     

    Terms & ConditionsAccessibility statement

    Loading footer...