Issue Report Entered By Name is Blank | Community

Level 3

Question

Issue Report Entered By Name is Blank

Forum|Forum|1 year ago
March 8, 2024
2 replies
1623 views

I created a report to list certain request issues that includes a column for entered by name. I have a handful of results where that column is blank. When I go into the issue details the entered by column says N/A. Any idea what's happening there? How is this possible -- obviously, someone entered the request.

Workfront

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Community Advisor

is it possible that the user who originally submitted the request was deleted?

Level 3

Possible, but highly unlikely.

Community Advisor

what is the first name (the name at the bottom) on your system updates page?

Community Advisor

Community Advisor

Have you verified what is in the issue/request fields directly?

Level 3

I did. I misspoke in my original question. Where I said the column says N/A, I meant field (in the issue details).

Level 3

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