Is workfront new experience production down? | Community
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JennyWi
Level 3
July 17, 2024
Solved

Is workfront new experience production down?

  • July 17, 2024
  • 2 replies
  • 701 views

Is workfront new experience production down?

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Best answer by cverges

As others have said, status.adobe.com is the best place to look for incidents.  File a support ticket (not via the forum here) if you experience an issue.  I file tickets even if it's already reported for tracking purposes.  It lets us review with our account team at the end of the year to understand what quality incidents have been impacting us.

2 replies

-JC
Level 6
July 17, 2024

Yes, it is for us. Lower environments are also very slow. You can see issues at https://status.adobe.com/

Level 4
July 17, 2024

We got a notification that the issue was resolved, but our users are still getting sporadic error messages 'like failed to fetch' when using Workfront. To me it seems like there's still something going on. We have a support ticket open, but posting here too in case other users are experiencing the same thing.  

cvergesAccepted solution
Level 5
July 18, 2024

As others have said, status.adobe.com is the best place to look for incidents.  File a support ticket (not via the forum here) if you experience an issue.  I file tickets even if it's already reported for tracking purposes.  It lets us review with our account team at the end of the year to understand what quality incidents have been impacting us.