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Is there a way to see who the last approver was on..

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Level 2

Is there a way to see who the last approver was on an issue? My client is trying to see who the culprit is on late issue approvals and is looking for a single user.

Thanks everyone!

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3 Replies

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Level 7

Hi Jason,

You can pull the approver information from issues using collections in the field. Here's an example of what one of mine looks like.

displayname=Approver

listdelimiter=<br>

listmethod=nested(approverStatuses).lists

textmode=true

type=iterate

valueexpression=CONCAT({approvalStep}," - ", {approvedBy}.{name}, " ")

valueformat=HTML

Hope this helps,

Teale

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Level 10

Hi Jason,

There's a good chance the Last Approver will (still) match the Last Updated on the Issue; but barring that, you could check the NOTES collection (for a historic culprit), or set up Targeted Auditing to track it.

Regards,

Doug

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Level 2

A belated thanks to you both for your help!