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Is there a way to NOT show requests (issues) on timesheets?


Level 1

We convert all requests (issues) to projects or tasks. I'd like to not show requests on our timesheets and push everyone to log time to tasks on projects only. The only solution I can find is to disconnect the requests as resolving objects in order to complete the requests. Is there a better way to keep people from logging time to requests?


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1 Reply



@Autumn Shultz‚ I would recommend checking what is being populated automatically on timesheets via Setup > Timesheets & Hours > Preferences. There is a section for Pre-Populate Timesheets with an option for "Tasks & Issues that have Planned Dates in timesheet's date range" that you'll want to make sure is not checked.

This should remove issues from timesheets and instead just keep both project and tasks.

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