Is there a way a user who is assigned to a task can designate someone else to complete the task when she is busy or out of the office. | Community
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JohnWe16
Level 2
March 3, 2022
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Is there a way a user who is assigned to a task can designate someone else to complete the task when she is busy or out of the office.

  • March 3, 2022
  • 1 reply
  • 444 views

We have project created for our engineering change process and we have someone who gets assigned to tasks when the project is in planning. We then make the project active.

Is there a way to designate someone to work on and complete the task in the project other than the person assigned to the task. We have an employee who has tasks on all of our engineering change projects. She has been assigned by role. She would like to have someone else perform some tasks when she gets too busy or if she is out of the office. We have other people in her role, but that are not part of the project.

What is the best in class method for allowing the person assigned to a task designate it to be completed by someone else not currently part of the project. How can her designee go into an active project and add her name as the assignee and change the status of the task to complete when she is done.

Any help or guidance who be appreciated.

Thanks in advance.

John Weiss

Workfront Administrator

Follett Products, LLC

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    Best answer by skyehansen

    tagging @Tara Patoile - inactive‚ for visibility

    If your workflow allows for this, the least complicated way might be to elevate the role permissions at the project level. I don't know which, but allowing for that job role to contribute to the project (or maybe they need manage access) would allow people in that role to have visibility to the project and a way to self-serve. Your other option would be to assign to a team rather than a single person but this has its own problems.

    1 reply

    skyehansen
    Community Advisor and Adobe Champion
    skyehansenCommunity Advisor and Adobe ChampionAccepted solution
    March 3, 2022

    tagging @Tara Patoile - inactive‚ for visibility

    If your workflow allows for this, the least complicated way might be to elevate the role permissions at the project level. I don't know which, but allowing for that job role to contribute to the project (or maybe they need manage access) would allow people in that role to have visibility to the project and a way to self-serve. Your other option would be to assign to a team rather than a single person but this has its own problems.

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