Is there a bigger text box in a custom form? | Community
Skip to main content
Level 10
June 10, 2022
Question

Is there a bigger text box in a custom form?

  • June 10, 2022
  • 3 replies
  • 706 views

I FINALLY got our creative team to use the custom form for a brief and now they are saying that one of the fields cuts them off and they need more character count. I used the Text Box / Paragraph Text Box / L which is the largest text box I can find. Anybody run into this and have a solution?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

3 replies

Level 4
June 10, 2022

Hi Jill,

There's an article that outlines the text size limits in various areas.

https://one.workfront.com/s/document-item?bundleId=the-new-workfront-experience&topicId=Content%2FWorkfront_basics%2FUpdating_Work_Items_and_Viewing_Updates%2Fcharacter-limits-in-fields.html&_LANG=enus

My suggestion would be to break out the sections further if possible. So the entire project brief isn't in just one text field. A lot of our projects have a .PDF upload with the brief leaving the description field more of the elevator pitch allowing our reports to stay pretty condensed.

Level 10
June 13, 2022

We ran into this and, sadly, we just had to have (in our case) three fields. So something like:

  • Brief Description 1 of 3
  • Brief Description 2 of 3
  • Brief Description 3 of 3

Not my favorite way to handle these things, but…workable.

RandyRoberts
Community Advisor
Community Advisor
June 13, 2022

We broke the fields down into categories.

All of our jobs use at least "Background" and "Assignment" while some of our more creative type jobs use a combination of the following:

Brand Platform

Background

Assignment

Growth Opportunity

Target

What We Need to Convey

Support

Brand Character

Mandatories

Considerations

Deliverables

We use disply rules and display only the fields that are required for the job type. This also makes it easy to do summary reports because you can report on the relevant topic for that particular job type.