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MoniqueEvans
Community Advisor
MoniqueEvansCommunity Advisor
Community Advisor
April 11, 2023
Solved

Is the New Filter Experience Sticky?

  • April 11, 2023
  • 5 replies
  • 1927 views

I've been receiving mixed messages from my Users and hoping you all can confirm once and for all. Is the New Filter Experience Sticky? By this I mean, if I set my filters for a Project list and then navigate elsewhere to another list of projects (maybe I opened a Program) would the previously set filters apply across the platform or will the user need to select these every time they navigate around Workfront.

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Best answer by skyehansen

I reported this as a bug and it was accepted as such. I've told my users to revert back to Legacy filters until Workfront is done fixing.

5 replies

KellieGardner
Community Advisor
KellieGardnerCommunity Advisor
Community Advisor
April 11, 2023

I haven't seen any documentation on if they are or aren't supposed to be however, they are sticky for me on both tasks and issues.

    MoniqueEvans
    Community Advisor
    MoniqueEvansCommunity AdvisorAuthor
    Community Advisor
    April 12, 2023

    Thanks, Kellie! Have you tried Projects yet? Also what about your non-admin users?

    KellieGardner
    Community Advisor
    KellieGardnerCommunity Advisor
    Community Advisor
    April 12, 2023

    I polled several users and their filters are all sticky. I also tested projects for myself and them and everything appears to be sticky in our instance. Guessing the bug is buggy. 😏

     

    I did have an issue with a user this morning where their default view for tasks on projects was Agile instead of the list view. That's fun. haha.

      skyehansen
      Community Advisor
      skyehansenCommunity AdvisorAccepted solution
      April 12, 2023

      I reported this as a bug and it was accepted as such. I've told my users to revert back to Legacy filters until Workfront is done fixing.

        MoniqueEvans
        Community Advisor
        MoniqueEvansCommunity AdvisorAuthor
        Community Advisor
        April 12, 2023

        Thanks for reporting Skye. They appear to be sticky for me, but I have had users send screenshots clearly showing it is not, hence my confusion. Glad to know that it should be sticky once the bug is fixed.

        skyehansen
        Community Advisor
        skyehansenCommunity Advisor
        April 12, 2023

        same here. As admin I'm not having a problem 😂 but other users are and I can replicate the problem when I log in as them.

          J
          JamesMa4
          Level 4
          April 13, 2023

          Thanks for this thread and responses Monique, Skye, and Kellie.

           

          Like Kellie, the filters stay sticky for me, and when I log in as users, the filters stay sticky for them too. I tried this in various project lists and separately with tasks in various projects.

           

          Has this been fixed, or is the function just inconsistent between WF customers?

            MoniqueEvans
            Community Advisor
            MoniqueEvansCommunity AdvisorAuthor
            Community Advisor
            April 14, 2023

            I wonder if it's sticky because as an admin you logged in as them to make an edit. 🤔 🤔

            J
            JamesMa4
            Level 4
            April 14, 2023

            Good point! I'll have a user independently test it.

              K
              KAM30
              Level 3
              April 16, 2023

              Monique,

              We've had the same as yours. We applied a custom filter, navigated away from the screen and returned back only to find it wasn't working. We displayed the legacy filters and found it was defaulting to All. If we used the custom filter under legacy filters it was fine. 

                S
                Community Advisor
                Sheri_WhittenCommunity Advisor
                Community Advisor
                April 17, 2023

                Yes, us too. I have a support ticket on this issue. They had said it was fixed, but it's still affecting some of my users. Support confirmed the behavior is still occurring, but it only impacts filters shared from a layout template (so pretty much all of my instance 😄) and they're currently working on the fix.

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