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Is anyone else having issues loading Workfront?

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Level 1

When I try to load my company's Workfront, it does not load. The page is blank. It looks like it is trying to load but just keeps trying over and over and over. 

3 Replies

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Level 4

Mine is fine (I’m using email and password to login). Without knowing anything about your setup: have you tried clearing cache and cookies? Else a call to Support might be the fast resolution.

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Community Advisor

Status page is always good reference for such issues: https://status.adobe.com/products/503490

if this continues, please connect with WF support

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Level 4

@Rafal_Bainie - unfortunately, the status page doesn't really provide any details on what service impacts are occurring. I wish there were more details where customers could double-click into what's actually happening. Instead, we just get something super generic: "Impact description: We’re investigating an availability issue."

 

@AmyHa7 - we've been having all kinds of issues with Workfront over the last few days (not loading, random error messages, users getting kicked back out to the login screen, etc.). I'm not sure if you've been seeing these things, too. Our experience with support has not been positive at this point, but our instance seems to regularly get problems every time Adobe tries to integrate Workfront more and more into their ecosystem (most recently "Unified Experience", previously Admin Console, etc.)