Is anyone else having issue with editing a user? | Community
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M
MichelleBo3
Level 4
June 3, 2020
Solved

Is anyone else having issue with editing a user?

  • June 3, 2020
  • 3 replies
  • 1011 views

I am having issues consistently getting the ellipses bubbles to be able to edit a user. Sometimes it is there by mostly when i want to use them they are not. See image.

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    Best answer by BrighamJe

    This behavior was noted a while back and has been fixed. We should see it released with the patch later this week :)

    3 replies

    J
    JillAc
    Level 10
    June 3, 2020

    I don't see any elipses for Users, but I am so confused why when you click on the name it is not editing the user you have to make the check box and then edit from the bar above. It throws me for a loop every time.

      M
      MichelleBo3Author
      Level 4
      June 3, 2020

      well that's no good either. it's sometimes easier to type in the name of the user i need to edit and not have to go to a user listing and find them.

      B
      BrighamJe
      Level 2
      June 3, 2020

      Good Afternoon! We do have a work-around while this behavior is being looked into - upon seeing this behavior, refresh your screen and you should see those dots again that will allow you to edit your users. You can also click the back and forward arrows in your browser if refreshing doesn't do the trick. I hope this helps for now! Have a wonderful day!

      M
      MichelleBo3Author
      Level 4
      June 3, 2020

      @Brigham Jenkins - Inactive‚ are you saying this is a known behavior that is being looked into?

      B
      BrighamJeAccepted solution
      Level 2
      June 3, 2020

      This behavior was noted a while back and has been fixed. We should see it released with the patch later this week :)

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