"Shameless plug" discussion; I'm good with that.
🙂 HR Admin vs. SysAdmin "https://support.workfront.com/hc/en-us/community/posts/360028785333-HR-Admin">
https://support.workfront.com/hc/en-us/community/posts/360028785333-HR-Admin I'm told via a member of our Workfront implementation team that this has been a headache for more than just us, and that their development team is giving this (or something like it) serious consideration. The basic gist is that Workfront straddles a line between Project Management, Billing, and pre-Payroll. It does cost tracking of people, which immediately involves issues like individual user pay rates. This kind of information should not be available to the SysAdmin for privacy reasons (and at some level violates corporate security rules: the "need to know" rule). Conversely, anyone who can see this fiscal information likely has no business having access to all the other SysAdmin configuration stuff because they aren't the "techies." So really Workfront needs an "HR Admin" and then a way to lock-out the SysAdmin from fiscal information. It would mean *someone* probably has to be a master SysAdmin to see both, but they should be able to delegate another level of granularity just below themselves that causes the split between Workfront Admin and HR/Payroll Admin (for lack of a better term). This problem has left me in the awkward position of technically being the primary Workfront admin (on paper), but the HR-like role actually being assigned Administrator and me being assigned to a group called "Workfront Admin." To lock me out of the fiscal stuff means I'm also locked out of a whole bunch of preferences, layouts, etc. Thankfully my manager is still a SysAdmin and is allowed to see everything, but it also means she is stuck doing a long list of admin items that normally I would do as her Associate. Very messy and awkward. Worse, she may be forced to downgrade me before launch (and get stuck finishing-up things on her own) and will definitely have to downgrade me post-launch (and that period is bound to be full of changes). So please upvote if this is affecting you, it'd be appreciated. Kevin Quosig