I The last weekly digest email I received is dated 12/6/2020. Did Workfront cease sending out the weekly digest emails? This seems to coincide with the announcement of the Adobe acquisition released on 12/7/2020. | Adobe Higher Education
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Level 4
January 4, 2021
Resuelto

I The last weekly digest email I received is dated 12/6/2020. Did Workfront cease sending out the weekly digest emails? This seems to coincide with the announcement of the Adobe acquisition released on 12/7/2020.

  • January 4, 2021
  • 4 respuestas
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Mejor respuesta de kynabaker16

Hi Frank and Randy,

I believe we've fixed the email digest. Have you been getting yours the last week or two?

Thank you,

Kyna

4 respuestas

kynabaker16
Adobe Employee
Adobe Employee
January 4, 2021

Hi Frank,

So sorry to hear that. We rolled out a new email service and it looks like it's having some errors! You should definitely still be getting the weekly digest. I know our tech team is working on this actively so thank you for reaching out. The email might look slightly different, so look for "Community Weekly Digest" in the subject line and maybe check your spam to see if got caught there with the new service and template. I'll also take a look at your account in particular to make sure that things are all still set up to work correctly.

Thanks,

Kyna

RandyRoberts
Community Advisor
Community Advisor
January 5, 2021

I have the same issue but mine was dated 12/20

kynabaker16
Adobe Employee
kynabaker16Adobe EmployeeRespuesta
Adobe Employee
January 26, 2021

Hi Frank and Randy,

I believe we've fixed the email digest. Have you been getting yours the last week or two?

Thank you,

Kyna

RandyRoberts
Community Advisor
Community Advisor
January 26, 2021

Yes, they work now, thanks.

kynabaker16
Adobe Employee
Adobe Employee
January 26, 2021

Wonderful!! Thank you for confirming!

FrankFoAutor
Level 4
January 26, 2021

Yes I have started to get weekly emails as well; this started about 2 or 3 weeks ago.