Here is an image of what I see in the project I just created. As you will see, the left hand rail is missing some values including the info around queue settings. Where do I go to adjust my view so that I see those? I am currently already set to System admin.
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This will be because you have a layout template assigned to your user profile that has the queue settings disabled from your UI. To resolve this, go to your user profile and remove the layout template associated your account. You may need to log out and back in for the changes to take effect, but once done you should find that the missing options in the left hand pane now appear.