I have a team who uses a template that is set to Automatic completion mode. When they begin their projects we've confirmed this completion mode is Automatic, however at some point in the project it's getting switched over to Manual and when they complete all tasks the project is not closing. The team has confirmed that no one has switched the setting so we are thinking some action through out the project may be switching it. Has anyone experienced something like this?
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In my experience, people tinkering with settings they don't understand would be the only culprit. I have never seen project settings change by themselves.
Are they adding a second subtemplate to any of these projects? This shouldn't change that particular setting but it's worth looking into.
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The one place I know I've seen that happen is if the user opens a blank project and then later attaches the template. That setting does not get updated in that instance. I believe the same would be true if Fusion performed the same action during conversion to a project as well.
If you're truly visiting a project after it's completely setup and it's correct then but changes later, I'd suggest a Report-Report with these three columns. What it produces will be horribly ugly and unreadable, but searchable. If you then filter on 'completionType', it will show you any reports where someone may have mistakenly pulled that into a view thinking its meant to do something entirely different. New folks building reporting can cause all kinds of weird chaos.
displayname=View
textmode=true
valuefield=view:definition
valueformat=HTML
displayname=Filter
textmode=true
valuefield=filter:definition
valueformat=HTML
displayname=Grouping
textmode=true
valuefield=groupBy:definition
valueformat=HTML
I'd suggest turning on tracking for the Completion Type field in the Update Feed and then building a JE report to isolate what's causing it also.
Just for some added info, Here is what changes when a template is added to a project:
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