How to set up an email link to html proof... That is not automatically ask for install web browser plugin | Community
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A
ADMINTC
February 23, 2021
Question

How to set up an email link to html proof... That is not automatically ask for install web browser plugin

  • February 23, 2021
  • 2 replies
  • 1287 views

if open a pdf proof before.. then I navigate through the folder and open the html file…

No need a plug in to view my html Proof

So.. it must have an option to set that the link sended by email does not ask for the plug in

Thanks

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2 replies

kynabaker16
Adobe Employee
kynabaker16Adobe Employee
Adobe Employee
March 2, 2021

@Jill Ackerman‚ I know you were doing a lot with proof and email notifications recently, do you know anything that might help our friend here?

J
JillAc
Level 10
March 3, 2021

I'm not certain I understand the question here. An HTML interactive proof has to use the plugin, there is no other choice I am aware of. If you don't select "interactive" when you make the proof, then a PDF is generated and you don't have to use the plugin.

A
ADMINTCAuthor
March 3, 2021

Hi jill,

I dont't choose the flavour of the proof... I upload a zip package with all item that it need to display the html page, and ProofHQ knows what is the flavour

The link embedded in the email to proofer automatically ask for the plugin...

BUT

If the proofer receive a PDF proof before... then navigate inside his proofing folder... (By the folder icon in the upper left corner of the PDF proofing page)... He can view the HTML proof without the plugIn... He can even make basic annotation and make decision without plugin... Only if he want to use the notification tools... then he needs the plugin

So it work without plugIn... But the link embedded in email go for Full feature only and don't offer the choice to have limited proofing tool... Without Plugin

The question is... Is there a way to send email with the link that don't force the user to install plugIn

Someone from WorkFront answer me that it always ask for plugIn with an interactive content... Very sad... Knowing that is possible to at least view without it

kynabaker16
Adobe Employee
kynabaker16Adobe Employee
Adobe Employee
March 3, 2021

Hey there @ADMIN TC MEDIA‚ it sounds like this might be best worked out with a support ticket where they can see exactly what you're experiencing, unless of course, your latest gives Jill what she needs to understand where you're coming from, you might want to try to submit a support ticket.

Thanks for all the insight, Jill, I really appreciate it!

A
ADMINTCAuthor
March 3, 2021

Sorry for the inconvenience Kyna...

I've already have an answer from support ticket

kynabaker16
Adobe Employee
kynabaker16Adobe Employee
Adobe Employee
March 3, 2021

No inconvenience at all! I just wanted to make sure you go the answer you needed, which it sounds like you did. So glad to hear.

Thank you so much for being part of the community!

Kyna

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