How to remove a deactivated user from proof reviewer choices? | Community
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JillAc
Level 10
April 25, 2022
Solved

How to remove a deactivated user from proof reviewer choices?

  • April 25, 2022
  • 1 reply
  • 639 views

I have a user who was a Worker license. She changed jobs and is now working for a supplier to review proofs with a different email address. She has been deactivated in all places but her former email address keeps showing up as a choice in Proof and people keep accidentally choosing the wrong one. How can I stop that autofill from happening in Proof?

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Best answer by KevinQu1

Contact Support, they will give you a couple options how to proceed. We've been through this exercise before and generally they have to help facilitate.

1 reply

K
KevinQu1Accepted solution
Level 10
April 26, 2022

Contact Support, they will give you a couple options how to proceed. We've been through this exercise before and generally they have to help facilitate.

J
JillAcAuthor
Level 10
April 27, 2022
That was it, they fixed it. Thanks!
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