How to notify the Document owner when 'Proof failed to Generate'

Forum|Forum|2 years ago
October 27, 2023
2 replies
956 views

When I'm trying to convert the Document to Proof, due to embedded font in document, I'm unable to create proof.

'Proof Failed to generate' error near the document. I have attached screenshot.

How to receive email notification from Workfront if Proof failed to generate.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

KristyAnn

Level 2

I receive a "proof failed" error on occasion. I am not positive that this can be controlled based off the notification setting "An error was found that needs my attention" but might be worth checking to see if that's enabled and testing it.

sethuanand2626Author

Level 3

Thanks for your suggestion Kristy.

That notification were already turned on.

VicSellers

Community Advisor

I don't know of an OOTB email notification, but you could build a Document report with the criteria below to view a list of your proofs that have failed to generate.

Note: Sometimes the Proof Status filter can be finnicky and you have to reset it every time you reopen the report to edit (not quite sure why, but a heads up on a bug there)

KimBistromowitz

Level 2

Victoria - this is beautiful - exactly what I was looking for! (almost an entire year later after you posted LOL)

NOTE: that bug about the Proof Status filter resetting every time you reopen the report to edit it is still there... thanks for flagging!

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded