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madelineh720256
February 24, 2023
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How to delete irrelevant recipient emails in Workfront

  • February 24, 2023
  • 1 reply
  • 937 views

Can anyone tell me how to remove irrelevant user emails when creating a proof in Workfront? There are a few misspellings that have happened and we want to make sure we don't select the incorrect email for a reviewer.

Example:

john.smith@email.com is correct

john.smithe@237776.com is incorrect

How can I remove the incorrect email?

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Best answer by Madalyn_Destafney

Hi there, if they are a user in your instance, go to the user with the incorrect email and deactivate the user. If they are a contact via Proof, go to main menu > Proofing > Contacts (left side) > use the in-page search to search the incorrect email and delete the contact.

 

1 reply

Madalyn_Destafney
Community Advisor
Madalyn_DestafneyCommunity AdvisorAccepted solution
Community Advisor
February 24, 2023

Hi there, if they are a user in your instance, go to the user with the incorrect email and deactivate the user. If they are a contact via Proof, go to main menu > Proofing > Contacts (left side) > use the in-page search to search the incorrect email and delete the contact.

 

If this helped you, please mark correct to help others : )
    Madalyn_Destafney
    Community Advisor
    Madalyn_DestafneyCommunity Advisor
    Community Advisor
    February 28, 2023

    Hi @madelineh720256 just checking if my response helped you out? If so, please mark it correct to help others : )

    If this helped you, please mark correct to help others : )
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