How to calculate turn time from request entry date to project completion? | Community
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Level 5
April 25, 2022
Solved

How to calculate turn time from request entry date to project completion?

  • April 25, 2022
  • 2 replies
  • 1496 views

Hello! I am looking to build a report with a column that calculates the overall turn time from the Request Entry Date to the Resolve Project's Actual Completion Date - excluding weekends and holidays.

Any help is appreciated :)

Thank you!

Best answer by Richard_Le_

Hi Kasey,

Use the following text mode to calculate the turnaround time from request entry to project completion.

displayname=Turnaround TIme

textmode=true

valueexpression=ROUND(DIV(WORKMINUTESDIFF({convertedOpTaskEntryDate},{actualCompletionDate}),480),0)

valueformat=HTML

The expression looks at the number of working minutes between the two dates and divides the number of minutes by 480 which is the number of minutes in a standard 8 hour working day. This gives you the total number of days exluding any non working time such as weekends or holidays.

Best Regards,

Rich.

2 replies

ElenaDooley
Level 4
April 26, 2022

I have a project report that does just that! Try this text mode... I don't know how to exclude holidays, though.

displayname=Response Time Request Entry to Project Completion

textmode=true

valueexpression=WEEKDAYDIFF({convertedOpTaskEntryDate},{actualCompletionDate})

valueformat=HTML

Richard_Le_Community AdvisorAccepted solution
Community Advisor
April 26, 2022

Hi Kasey,

Use the following text mode to calculate the turnaround time from request entry to project completion.

displayname=Turnaround TIme

textmode=true

valueexpression=ROUND(DIV(WORKMINUTESDIFF({convertedOpTaskEntryDate},{actualCompletionDate}),480),0)

valueformat=HTML

The expression looks at the number of working minutes between the two dates and divides the number of minutes by 480 which is the number of minutes in a standard 8 hour working day. This gives you the total number of days exluding any non working time such as weekends or holidays.

Best Regards,

Rich.

Level 5
April 27, 2022

Thank you so much, I will give this a try! Would this work best on a Project or Request report?

Community Advisor
April 27, 2022

No problem Kasey.

This will only work on a Project report.