How can I pull personal "contact information" into form? | Community
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TegwynSt1
Level 6
March 14, 2022
Solved

How can I pull personal "contact information" into form?

  • March 14, 2022
  • 1 reply
  • 590 views

The queue set up doesn't offer choice of "requestor email" so I need custom field on form similar to the one that pulls over the "Manager's name" of the requestor. We don't want customer to have to type their email.....and their name auto-populates so it seems like this should be available too...?

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Best answer by Richard_Le_

Hi Tegwyn,

You should be able to achieve this by using the Formula "Owner.Email Address"

Best Regards,

Rich.

1 reply

R
Community Advisor
Richard_Le_Community AdvisorAccepted solution
Community Advisor
March 14, 2022

Hi Tegwyn,

You should be able to achieve this by using the Formula "Owner.Email Address"

Best Regards,

Rich.

    T
    TegwynSt1Author
    Level 6
    March 15, 2022

    @Richard Leek‚ THANK YOU.....I should know this stuff already but alas...now I can use for rest of contact info!

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