Federation ID | Community
Skip to main content
April 8, 2024
Solved

Federation ID

  • April 8, 2024
  • 1 reply
  • 643 views

I just changed my email address in Workfront, however my Federation ID still uses my old address. How can I change this?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by KellieGardner

Hi Barbara - You will need to work with your system administrator to get your Workfront credentials changed. I would suggest reaching out to whoever manages your system internally at your company. 

1 reply

KellieGardner
Community Advisor
KellieGardnerCommunity AdvisorAccepted solution
Community Advisor
April 8, 2024

Hi Barbara - You will need to work with your system administrator to get your Workfront credentials changed. I would suggest reaching out to whoever manages your system internally at your company. 

September 11, 2024

Hi Kellie, 

When a user's federated ID changes, is there a best practice for this change when using SSO login? Does Workfront allow an admin user's federated ID to be changed in their user profile as long as the federated ID has been changed in the company's SSO group? Other systems I've managed, required the new federated ID be attached to a new user account and the old federated ID account deactivated.  Thanks.