We did a survey after a year. Then afterwards we did voluntary focus groups based around the main feedback we heard to get their ideas on how to address those. The survey questions we used were through SharePoint. See the list below.
· Has Workfront improved your ability to manage day to day work?
1 = Strongly Disagree - increased my work a great deal
2 = Disagree - slightly increased my work
3 = Nether Agree or Disagree - stayed the same
4 = Agree - slightly improved
5 = Extremely Agree - improved greatly
· Think about the amount and types of notification you receive. Does the amount and type of notifications help get your work done.
1 = Strongly Disagree - too many notifications
2 = Disagree - notifications could decrease slightly to be more useful
3 = Nether Agree or Disagree - Don't pay attention to notifications
4 = Agree - amount and type of notification has slightly improved ability to track projects
5 = Extremely Agree - amount and type of notifications greatly improve ability to track projects
· Rate the ease of logging time to projects.
1 = Extremely difficult - unable to find tasks and/or places to log time
2 = Somewhat difficult - too many places to log time - don't know where to go
3 = Neither easy or difficult
4 = Somewhat Easy - able to find tasks and know where to go to log time
5 = Extremely Easy - many places available for logging time increasing ability to log
· Rate the ease of closing tasks
1 = Extremely difficult - unable to find tasks and/or places to log time
2 = Somewhat difficult - too many places to log time - don't know where to go
3 = Neither easy or difficult
4 = Somewhat Easy - able to find tasks and know where to go to log time
5 = Extremely Easy - many places available for logging time increasing ability to log
· Rate your expertise using Workfront
1 = Novice - new to Workfront or haven't used Workfront very often
2 = Disagree - slightly increased my work
3 = Average - know how to do simple tasks
4 = Intermediate - know to how to do most tasks but not an expert
5 = Expert - know how to do most tasks AND can be a resource for others
· Rate your comfort level in navigating Workfront and finding project information
1 = Extremely difficult - unable to navigate / never know where to find information
2 = Somewhat difficult - able to navigate to common places but find it difficult to find information
3 = Neither easy or difficult
4 = Somewhat Easy - able to navigate to most places and usually find information
5 = Extremely Easy - able to navigate to all places and always able to find information
· Where has Workfront saved you the most time? (Open text box)
· Think about the repetitive and time intensive tasks you currently do. Provide suggestions for enhancing and/or automating those tasks. (Open text box)
· Additional suggestions or feedback (Open text box)
