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Level 5
October 4, 2021
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Default Planned Completion Date on Request

  • October 4, 2021
  • 2 replies
  • 704 views

Is there a way to set a default planned completion date when a request is submitted rather than manually adjusting? For example, we have a certain type of request that we'd like the Planned Completion Date to be set to submission date + 3 days.

Any help is appreciated. Thank you!

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Best answer by SamanthaIsin

In the queue details of your request queue, you can set a default duration for all of the requests that come in. If you set it to 3 all the requests planned completion dates will automatically calculate to be +3 days from the entry date of the request.

See here under 'Default Duration' a little more than halfway down the page: https://one.workfront.com/s/document-item?bundleId=the-new-workfront-experience&topicId=Content%2FManage_work%2FRequests%2FCreate_and_manage_Request_Queues%2Fcreate-request-queue.html

2 replies

SamanthaIsin
SamanthaIsinAccepted solution
Level 7
October 5, 2021

In the queue details of your request queue, you can set a default duration for all of the requests that come in. If you set it to 3 all the requests planned completion dates will automatically calculate to be +3 days from the entry date of the request.

See here under 'Default Duration' a little more than halfway down the page: https://one.workfront.com/s/document-item?bundleId=the-new-workfront-experience&topicId=Content%2FManage_work%2FRequests%2FCreate_and_manage_Request_Queues%2Fcreate-request-queue.html

Level 5
October 5, 2021

Thank you SO much!! Exactly what I was looking for :)