Custom Form: Journal Field can't be created | Community
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Level 3
April 19, 2022
Question

Custom Form: Journal Field can't be created

  • April 19, 2022
  • 2 replies
  • 1274 views

Any idea why I would get this error when building a custom form? I searched on Workfront One, and I'm not finding anything relevant to this error.

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2 replies

skyehansen
Community Advisor
April 19, 2022

does it maybe have something to do with it being a tracked field of some sort? (i.e. if you configured it to be a tracked field there IS definitely a low limit on the number of those you can have)

Here's an article that gives you a bit more information: https://one.workfront.com/s/document-item?bundleId=the-new-workfront-experience&topicId=Content%2FAdministration_and_Setup%2FSet_up_Workfront%2FSystem-Tracked_Update_Feeds%2Fconfigure-system-updates.html&_LANG=enus

September 30, 2022

that worked! thank you

EileenWAuthor
Level 3
April 19, 2022

Thanks, @Skye Hansen! I think you are on to something here! After reading the article (and initially not knowing if or how we could be tracking fields), I looked at our setup.

It appears that we have 19 Built-In Fields and 281 Custom Fields being tracked. Is that linked to the question on the custom form that asks if we want any changes to that field, we want it noted in the Updates Section?

skyehansen
Community Advisor
April 19, 2022

that's exactly it. I recommend you just use that functionality when you absolutely need something tracked... otherwise, looks like you have hit your limit.

EileenWAuthor
Level 3
April 19, 2022

Ah-ha! Good to know! Thank you for your help, Skye! It is greatly appreciated!