Converting a proof to a Task removes the proof leaving only the document. Is this expected? | Community
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Anonymous
June 7, 2023
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Converting a proof to a Task removes the proof leaving only the document. Is this expected?

  • June 7, 2023
  • 1 reply
  • 464 views

Hi all,

 

I have a process where I load a .pdf as a proof and then convert that to a task against the correct project. After I do this the proof options seem to be removed and I have to create a simple proof from the the document again. Is this expected? Ideally, I want the proof to remain a proof in the created task. Steps below: -

Thanks

Matt

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Best answer by skyehansen

What I see is that you have uploaded a file into an issue. When you convert the issue to a task and opt to keep the original issue, the way Workfront handles this, is to copy the file. It doesn't copy the proof -- but it's fair to have that expectation.

 

If you convert the issue to a task and do not keep the original issue, it will keep the proof. (see step 7 here: https://experienceleague.adobe.com/docs/workfront/using/manage-work/issues/convert-issues/convert-issue-to-task.html?lang=en )

1 reply

skyehansen
Community Advisor
skyehansenCommunity AdvisorAccepted solution
June 8, 2023

What I see is that you have uploaded a file into an issue. When you convert the issue to a task and opt to keep the original issue, the way Workfront handles this, is to copy the file. It doesn't copy the proof -- but it's fair to have that expectation.

 

If you convert the issue to a task and do not keep the original issue, it will keep the proof. (see step 7 here: https://experienceleague.adobe.com/docs/workfront/using/manage-work/issues/convert-issues/convert-issue-to-task.html?lang=en )

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