Expand my Community achievements bar.

The Community Ideas review for H1 2025 is out now, see which ideas our Product team prioritized and let us know your thoughts.

Mark Solution

This conversation has been locked due to inactivity. Please create a new post.

SOLVED

Converting a proof to a Task removes the proof leaving only the document. Is this expected?

Avatar

Former Community Member

Hi all,

 

I have a process where I load a .pdf as a proof and then convert that to a task against the correct project. After I do this the proof options seem to be removed and I have to create a simple proof from the the document again. Is this expected? Ideally, I want the proof to remain a proof in the created task. Steps below: -

MattWindsor_0-1686128484397.png

MattWindsor_1-1686128548586.png

MattWindsor_3-1686128651091.png

Thanks

Matt

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

What I see is that you have uploaded a file into an issue. When you convert the issue to a task and opt to keep the original issue, the way Workfront handles this, is to copy the file. It doesn't copy the proof -- but it's fair to have that expectation.

 

If you convert the issue to a task and do not keep the original issue, it will keep the proof. (see step 7 here: https://experienceleague.adobe.com/docs/workfront/using/manage-work/issues/convert-issues/convert-is... )

View solution in original post

1 Reply

Avatar

Correct answer by
Community Advisor

What I see is that you have uploaded a file into an issue. When you convert the issue to a task and opt to keep the original issue, the way Workfront handles this, is to copy the file. It doesn't copy the proof -- but it's fair to have that expectation.

 

If you convert the issue to a task and do not keep the original issue, it will keep the proof. (see step 7 here: https://experienceleague.adobe.com/docs/workfront/using/manage-work/issues/convert-issues/convert-is... )