Converted Issues to Tasks Not Retaining Original Requestor Information on the Task

This one has me stumped for today and hoping someone can let me know what I am possibly overlooking or not thinking of. Here is the situation: A user submits a request through a request queue. The request is routed to an Agile Team (Scrum). The team manager vets the request, and then converts the request to a task, which resides in a larger bucket project. However, once the request is converted to a task, there is no information on the task that indicates who the original requestor was. The task now only indicates that the team manager is the 'requested by' person. (It does not carry over any system update information from the original request either, to show who the requestor was.) So, if this task gets reassigned to another person on the agile team, they have no way of knowing who the original requestor was, in case there is a need to follow-up with that person. Right now, the team manager leaves a note in the task update as to who the original requestor was but sometimes this gets overlooked to do. In my admin settings, I have indicated for Tasks to keep the original issue and tie its resolution to the task, and allow primary contact to have access to the task. Is there some setting that I am missing that would allow original requestor information to be carried over automatically to the task? Thanks! Terry Terry Hynd EBSCO Information Services