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Jared_Mauch
Level 6
October 31, 2024
Question

Contributor license access to tasks

  • October 31, 2024
  • 1 reply
  • 857 views

Workfront Community,

We're considering moving people from the Light license level to Contributor and was wondering just how limited of a view do users with the Contributor license have with tasks? Do they have access to the documents tab or updates tab within tasks? We would want those users to still be able to access documents in tasks if they were set as an approver for the task.

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1 reply

Sven-iX
Community Advisor
Community Advisor
November 1, 2024

Hi @jared_mauch 

 

for one, a Contrib license cannot close a task (set it to completed). Other than that, depending on how you configure the access level, they have View access to docs etc. 

 

Test it for yourself: Create a dummy user and give them Contrib license, then Log-in-as that user 🙂 

Adobe documents the details here: https://experienceleague.adobe.com/en/docs/workfront/using/administration-and-setup/add-users/access-levels/access-level-overview

Jared_Mauch
Level 6
November 1, 2024

Hi Sven,

 

I tested this out yesterday with a user in the sandbox. Sometimes the users that this change would affect are assigned as an approver of a task approval. I built that scenario out, logged in as that user, and could only see the overview section of the task. The entire panel of tabs on the left was missing. Gone, not collapsed. They would need access to the documents and updates tabs in this situation. Is there a setting somewhere that I'm missing that could give users with the contributor license access to those tabs on tasks or this this some sort of bug?

Sven-iX
Community Advisor
Community Advisor
November 1, 2024

Hi @jared_mauch 

 

Can you check the Layout template the test user is assigned to? 

On my contributor I do see the left rail options.