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DavidCo3
June 29, 2016
Question

Commit Dates are killing us

  • June 29, 2016
  • 75 replies
  • 8014 views
Hi, Commit Dates are really killing us and causing a lot of confusion/frustration with users. e.g. A task is originally scheduled for a certain date and an assigned user clicks 'Work On It', Workfront sets the commit date to the planned date (assuming the user doesn't propose an alternative commit date - and we ask them not to do this). If the task's planned date is later changed, the user's original commit date remains. Our users don't remember to go and update their commit dates on such tasks. This then affects tasks' and projects' projected dates, and more confusingly for the user, it leaves the original commit date on their mini-calendar on the My Work screen. We would love to just be able to switch off the Commit Date functionality completely. As this doesn't appear to be possible, how else can we try to keep the commit dates aligned with the planned dates? There doesn't seem to be a way to centrally edit commit dates (even one-by-one, let alone in bulk). The only way I know of doing this is to log on as the user and change the commit date on each task. This is impractical with thousands of tasks in progress per month. Do other customers have this issue? How do you handle it? We have a team who are in charge of scheduling people at the right time, so we really don't need the users to be setting alternative commit dates. Thanks, David.
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MichaelLaberge
July 13, 2016
Hi Marty, I found a way around the On Hold projects on the Working On tab issue. Short answer, create a new status that equates with Dead. It tricks the system in to thinking the tasks within the project are no longer active. The off the shelf default status of On Hold still considers the project live/active and being worked on to my knowledge. Search the help area with the string Project goes "On Hold", Tasks still show in My Work List . Here's a link to the post I found - https://support.workfront.com/hc/en-us/articles/218455578-Project-goes-On-Hold-Tasks-still-show-in-My-Work-List Hope this helps.
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DavidCo3Author
July 14, 2016
Michael has started the first hashtag for the community #NoMoreCommitDates Yes, the calendar on the My Work tab confuses users no end because of its use of commit dates. We have told users to disregard it completely and go to their other calendars. We really need to be able to give users a calendar of their own tasks which they can have confidence in (I.e. a calendar which disregards commit dates and actual dates). At this point the Working On tab is closest but of course shows their whole team as well. Actually, the clearest solution we have is a simple assignment report placed on a reporting tab. It gives the easiest unambiguous view of their tasks. Sent from my HTC David Cornwell PMO Quality Assurance Analyst M: +61 422 453 599 E: david.cornwell@pentanasolutions.com [ ">http://www.pentanasolutions.com/media/images/Pentana-Solutions-Sig.jpg] [social] [social][social]">https://plus.google.com/b/102545672428646020884[social][social][social] 549 Blackburn Rd Mount Waverley VIC 3149 Australia P: +61 3 9535 2222 F: +61 3 9535 2274 W: pentanasolutions.com< ">http://www.pentanasolutions.com/?utm_source=ES&utm_medium=emailsig&utm_campaign=emailsiggeneral> Pentana Solutions accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. If you are not the intended recipient, you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. < [http://www.pentanasolutions.com/media/images/survey-banner-australia.jpg]">http://info.pentanasolutions.com/erapower?utm_source=email%20sig&utm_medium=email%20sig&utm_campaign=erapowermig>[http://www.pentanasolutions.com/media/images/survey-banner-australia.jpg] [ http://www.pentanasolutions.com/media/images/brw-most-innovative-companies.jpg] ----- Reply message -----
Doug_Den_Hoed__AtAppStore
Community Advisor
Doug_Den_Hoed__AtAppStoreCommunity Advisor
Community Advisor
July 19, 2016
Hello, fellow fear-of-Commitment-(dates) friends, I am enhancing our "http://store.atappstore.com/wp-content/uploads/2016/05/UberCalc.png">UberCalc AtApp to find and remove out unwanted Commitment Dates on a scheduled basis (e.g. nightly or hourly), and am trying to determine if there is a universal filter definition of an "unwanted Commitment date". What would be in YOUR definition? Regards, Doug
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PhilipSt
July 19, 2016
Doug, I'm going to say it.... "Unwanted Commitment date" = The day the divorce becomes final ;p
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MichaelLaberge
July 19, 2016
Doug, definitely let us know if you find a way to address the outdated commitment dates on the My Work tab. Didn't quite follow what you're looking for the UberCalc to do for this but it sounds intriguing. By "address" I would be head over heels if it could update those dates automatically for us. I don't want to remove those tasks because they are still active/live, just out of date from the schedule. Thanks!
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PhilipSt
July 19, 2016
On a serious note, for us it would be all commit dates are unwanted. Even if they are prior to the planned end date. I would rather we claimed an early finish to a task. Cheers, Phil
Doug_Den_Hoed__AtAppStore
Community Advisor
Doug_Den_Hoed__AtAppStoreCommunity Advisor
Community Advisor
July 19, 2016
Thanks Michael. To state my question more simply: are there any Commit Dates you'd want to KEEP, or -- as with Phil -- is your preference to simply remove ALL Commit Dates? Regards, Doug
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MichaelLaberge
July 19, 2016
Thanks, Doug. I agree with Phil. We don't use commit dates at all so we'd want to get rid of them completely. Our PM's set the schedules / planned dates and our team just wants to know and manage their time based on that date, not the committed date. It causes more confusion than clarity for us.
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EricLu2
July 19, 2016
We’d like to get rid of them completely. I liked the idea of a system-wide configuration switch to just shut them off completely. Thanks for asking! Eric
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KatherineHa1
July 19, 2016
Agree - get rid of them completely would be our vote.
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