Can't log time from a task?

I trust Workftont will restore the time tracking functionality as soon as possible, but as a workaround, this might be a good opportunity to consider our "http://store.atappstore.com/product/stopwatch/">Stopwatch solution. Under the circumstances, I'd be also be happy to reset your 30 Day trial, if your organization has already used it. We're currently working on an Enterprise Stopwatch upgrade for customers who use SSO, but unfortunately I can't offer that one at the moment. Regards, Doug Den Hoed - AtAppStore Got Skills? Lend a hand! https://community.workfront.com/participate/unanswered-threads

We are having the same problem and opened a ticket. A workaround for now is to check the Allow administrative access for... Timesheets & hours on the access level.

Same issue--Log Time button is missing from tasks and Requests update tab. I dug into all the settings in our Layout Templates, thinking maybe something got "unchecked" or whatever. Tried several changes there to no avail. I also scoured all the update new/help areas I could find. Glad this is reported! William Dodson MaineHealth

All, I just noticed that the font issue persists for us in the task view on the new Home screen. I thought that it was only in the update tab in a task while in a project from the Projects tab. I'll keep refreshing the update tab every now and again to see if it improves, but please keep us updated! Jared Mauch Crown Equipment Corporation

Hi @Adina Pierce What does ticking that box allow users to do? We have managers that log time directly on tasks once they have approved and are a bit stuck on what to do now.... Vicky Fitzgerald Telegraph Media Group Limited

Well, for today it allows them to log time on the task, and before I checked the box they couldn't this morning. Here is what it says about that option: This allows people to view ALL hours and timesheets in the system. Without this option, people will only be able to view hours on: Projects, tasks or issues they manage Their own timesheet A timesheet of someone that reports to them A timesheet they approve.

For the time being I have told my users to go to their timesheet and enter the hours there. I am hesitant to trigger the nuclear option of giving admin rights because we use timesheet approvals. We do not want anyone going back and adjusting timesheets. Michael Lebowitz GuideWell Connect

I've told my team to use their My Work area. We have not shifted to the Home view yet, and the log time option still shows on the task in the Working On tab. They can log time there. For tasks that are done but need additional hours logged (it happens ...), they can find it in the calendar in the My Work area or open the task in the project view, select the Hours tab, double click on the logged hours and add the additional time. Not very pretty, but easier than training people on time sheets, which we don't use now. Michelle Yard Manager, Marketing Operations Insperity Houston, Texas

Just thought i would add my voice to the chain hoping Workfront is reviewing. We are experiencing the same issues: unable to log time on tasks and the font issue. We are also on Cluster 2 and upgraded overnight. Tracy Fox Project Manager / Workfront SysAdmin Sykes Assistance Services Corporation

We're on cluster 1 which is in the process of being updated now. Will advise shortly if we find the issue also... David Cornwell