Can anyone provide help with connecting to Workfront via OAuth JWT | Community
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August 28, 2023
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Can anyone provide help with connecting to Workfront via OAuth JWT

  • August 28, 2023
  • 2 replies
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I have thoroughly read the article here: 

https://experienceleague.adobe.com/docs/workfront/using/adobe-workfront-api/api-notes/oauth-app-jwt-flow.html?lang=en

 

Unfortunately, I have found it quite hard to get this working in the real world, an example of what the token would look like would be really helpful. 

To test this myself I used https://jwt.io/ to help. 

I set the Algorithm to RS256. 

In the payload I added the following data:

{

  exp:  1693469597  - Expiration Date (Epoch time)

  iss: "abcd"   - Customer ID (from OAuth config)

  sub:  "abcd"    - UserID (from OAuth config)

{

However, I get a message that my token is invalid, which I assume is something to do with how it is signed as I've not provided the Public key ID anywhere. 

I generated a public/private keypair which is stored in Workfront, but not sure what to do with it.

Is anyone able to provide any assistance?

 

Thanks,

 

Rob

 

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Best answer by Madalyn_Destafney

Hi there, I recommend submitting a support ticket and asking for a link to set up a screen share in your ticket. This is hard to troubleshoot without seeing it and they’d be able to help you more quickly. 

2 replies

Madalyn_Destafney
Community Advisor
Madalyn_DestafneyCommunity AdvisorAccepted solution
Community Advisor
August 29, 2023

Hi there, I recommend submitting a support ticket and asking for a link to set up a screen share in your ticket. This is hard to troubleshoot without seeing it and they’d be able to help you more quickly. 

If this helped you, please mark correct to help others : )
November 27, 2023

If you have found a solution can you post it here please ? I am facing the same issue.