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Calendars Created by Someone That's Left Business

Forum|Forum|1 year ago
February 15, 2024
3 replies
801 views

For some reason I can't figure this out.

We had an WF Admin create multiple calendars for our teams.

This person has now left the business.

And everyone is receiving this error now: "This calendar has the view rights of a deactivated user. Please have an admin fix the calendar privileges."

I can't figure out how to change the view rights....

Workfront

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Best answer by RandyRoberts

I agree with Skye. Service accounts can never leave.

If you want to delete the calendar, this API call will do the trick:

https://{{your-domain}}.my.workfront.com/attask/api/unsupported/CALEND/?ID={{calendar-ID}}&apiKey={{your-api-key}}&method=DELETE

DeniseMoore

Level 4

The field you're needing to update is called “Run this report with the Access Rights of:” and it's within the report settings. You get to the report settings by going into report actions, edit.

L

LauraDa2Author

@denisemoore thank you. I know the exact field you're talking about, but when i go to find the "calendars" i don't have "report actions" to get there.

I tried going to the reports area and then finding the calendar there, with no luck.

skyehansen

Usually the way we fix this is to recreate the calendar. You generally want to create these sorts of calendars using a user account that isn't going to leave the company, like creating a service account to own this type of thing.

RandyRoberts

Accepted solution

Community Advisor

I agree with Skye. Service accounts can never leave.

If you want to delete the calendar, this API call will do the trick:

https://{{your-domain}}.my.workfront.com/attask/api/unsupported/CALEND/?ID={{calendar-ID}}&apiKey={{your-api-key}}&method=DELETE

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