Calculating Actual cost

[Former Community Member]

Hello Everyone, I am having trouble getting the actual cost for my hours report. I have the role name and billing hour cost set up but it is not calculating. Can someone assist me with this? Thank you, Chandra Chandra Savage 1-800-FLOWERS.COM, Inc.

[MichaelLe]

Are your tasks set up to calculate based on user or role cost? Michael Lebowitz Marketing Analyst Michael.Lebowitz@guidewellconnect.com T 904-436-4240 | M 904-200-1364 Fax 904-565-6156 4800 Deerwood Campus Pkwy DCC 800-4-272 Jacksonville, FL 32246

[DagmaraGa]

Are those task set up as Billable ? Dagmara Garwell BAKKAVOR LTD

[Former Community Member]

Hello Everyone, I have the billing cost set up per user in their profile. Chandra Savage 1-800-FLOWERS.COM, Inc.

[AdinaPi1]

On the finance settings on the task, do you have Cost Type set to User Hourly? Adina Pierce Cisco

[Kelly_Wehrmann]

Have you tried using the recalculate finance option on the Project? Seems like when we started using Costs, which we did after-the-fact, I had to bulk edit the Cost Type on all of my Tasks for existing projects to "User Hourly". I had to do this because previously we didn't have a value set in the overall configuration. Then I had to use the recalculate finance option. This forced the Costs to update on all my tasks. Admin Kelly-Wehrmann SSFCU