Bulk download issue | Community
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Level 2
December 10, 2024
Solved

Bulk download issue

  • December 10, 2024
  • 1 reply
  • 470 views

Some of our team members are trying to bulk download documents in requests but either nothing happens or an error occurs.

I have tried as well and getting the same issue. There isn't any issue status on the website so not sure why this is happening.

 

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Best answer by Madalyn_Destafney

Do you get the same experience when trying to download from a different browser? What about in incognito? If fine in incognito, clear your cache. Or are you trying to download a file that would you'd need to open in an application you do not have?

1 reply

Madalyn_Destafney
Community Advisor
Madalyn_DestafneyCommunity AdvisorAccepted solution
Community Advisor
December 11, 2024

Do you get the same experience when trying to download from a different browser? What about in incognito? If fine in incognito, clear your cache. Or are you trying to download a file that would you'd need to open in an application you do not have?

If this helped you, please mark correct to help others : )
CrystalHAuthor
Level 2
December 11, 2024

Thank you so much it works in incognito and clearing cache!