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ConnorO2
Level 4
May 30, 2024
Solved

Branding Your Adobe Workfront - Feature Not Available Anymore

  • May 30, 2024
  • 3 replies
  • 2046 views

Does anyone know why this feature was taken away now that our system was merged with the Adobe Experience Cloud. 

My department really enjoyed the fact that we could customizing the branding to our company.

I tried adjusting this in the Layout Template but that didn't work. 

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Best answer by skyehansen

I think at the time I was asking about this, it was explained that just as you are not allowed to brand any of the other adobe products (e.g. you can't brand photoshop, illustrator, inDesign, etc.), you also would lose the ability to brand Workfront. Which is sad, but made total sense at the time. Nobody every whinges that you can't brand Microsoft Word, for example.

3 replies

Richard_Carlson
Community Advisor
Community Advisor
May 30, 2024

I still see the branding option in my setup: Setup -> System -> Branding

ConnorO2
ConnorO2Author
Level 4
May 31, 2024

Your lucky then but once your organization is onboarded to Adobe Experience Cloud you will lose this feature. Not sure why, hope to get an answer from the community or Adobe. 

-JC
Level 6
May 31, 2024

Hi there, not sure if this helps with the "why", but wanted to verify that this is the expected experience and not unique to your own instance. On the page Brand your Adobe Workfront instance it specifies "The procedure described on this page applies only to organizations that are not yet onboarded to Adobe Experience Cloud. If your organization has been onboarded to Adobe Experience Cloud, branding is not available."

ConnorO2
ConnorO2Author
Level 4
May 31, 2024

Thank you Jaye! I did see that which is why I'm asking. What other features are we expected to lose with this merger? I don't remember seeing any information or any heads up that we were losing this feature when we were onboarded to Adobe Experience Cloud. 

 

I guess this something I will need to bring up with our Account Rep. 

 

 

Level 4
May 31, 2024

I think I read that the 'Login As' feature was going away as well.

skyehansen
Community Advisor
skyehansenCommunity AdvisorAccepted solution
May 31, 2024

I think at the time I was asking about this, it was explained that just as you are not allowed to brand any of the other adobe products (e.g. you can't brand photoshop, illustrator, inDesign, etc.), you also would lose the ability to brand Workfront. Which is sad, but made total sense at the time. Nobody every whinges that you can't brand Microsoft Word, for example.

ConnorO2
ConnorO2Author
Level 4
May 31, 2024

That's the conclusion I came to as well. I appreciate all the replies.