Admin Console login process enabled without prior notice?

[CR17506599]

We came in to work this morning and found that our Workfront instance had been migrated to the 'Admin console' login process without any prior notice or communication from Adobe.

Did this happen to anyone else?

We have a support ticket open to see if we can roll this back. As far as I know they still haven't addressed auto-provisioning of new accounts, which is something we were waiting for them to clear up before migrating.  Our users so far have been very confused by the change

[KellieGardner]

That happened to me beginning of 2024 and they technically did notify us over the winter break in 2023 when everyone was out of office. I'm pretty sure it's happened to several customers over the last year.

They can roll it back - you might just have to stand your ground on it if it doesn't make sense for your organization. Additionally, they are supposed to be putting you in contact with a support person to help through the migration. 

[CR17506599]

Thank you!  Thankfully they were able to roll the migration back very quickly. I'm hoping we can get some of the auto-provisioning issues ironed out before we move forward.

[kautuk_sahni]

@CR17506599 just checking in! Were you able to get this resolved? If one of the replies above helped—whether it completely solved the issue or simply pointed you in the right direction—marking it as accepted can make it much easier for others with the same question to find a solution. And if you found a different way to fix it, sharing your approach would be a great contribution to the community. Your follow-up not only helps close the loop but also ensures others benefit from your experience. Thanks so much for being part of the conversation!