Add External Page option in Workfront dashboard is not working. All the links give error message "Refused to connect" with a sad smiley. Has anyone fixed this before? | Community
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SrinivasanRa
Level 2
February 24, 2021
Question

Add External Page option in Workfront dashboard is not working. All the links give error message "Refused to connect" with a sad smiley. Has anyone fixed this before?

  • February 24, 2021
  • 1 reply
  • 647 views

I'm using Workfront dashboard to show a report that we built in JIRA via using the External page option. But it gives error message "Refused to connect".

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    1 reply

    KatherineLa
    Community Advisor
    KatherineLaCommunity Advisor
    Community Advisor
    February 26, 2021

    Hi Srinivasan,

    Is this a feature you had working previously, or has it never worked at all?

    If it is new functionality, I'd start here: https://one.workfront.com/s/document-item?bundleId=workfront-classic&topicId=Content%2FReports_and_Dashboards%2FDashboards%2FCreating_and_Managing_Dashboards%2Fembed-external-web-page-dashboard.html&_LANG=en

    It is possible that your Jira administrator disallows this type of connection, and you would have to work with them to allow it.

    Katherine

    S
    SrinivasanRaAuthor
    Level 2
    February 28, 2021

    Hi Katherine

    Thanks for your reply. i saw that link already before submitting the question - but honestly I'm not able to find out the correct way to get this done.

    I tried with 2 or 3 web links (like JIRA or other news article) to paste into WF dashboard, but everything gives same error.

    Has someone successfully done JIRA report or dashboard into a Workfront dashboard?

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