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SOLVED

Active users (all license levels) are suddenly getting the message "You are running this report with the access rights of a user who has been deactivated. Update your Report Settings to include an active user." How do I correct this?

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Level 2
 
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1 Accepted Solution

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Correct answer by
Level 3

Hey Betty,

This error is being caused by the report being run with the access rights of a deactivated user. This article should help you resolve the issue.

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5 Replies

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Correct answer by
Level 3

Hey Betty,

This error is being caused by the report being run with the access rights of a deactivated user. This article should help you resolve the issue.

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Level 5

Hi Adam,

When I click your link, I get an error page:

0690z000009DRXIAA4.png

Can you please post another one?

Thank you!

Sheri

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Administrator

Hi Sheri - try this page instead. I have our documentation team looking into what might have happened to break the first link Adam shared.