Active users (all license levels) are suddenly getting the message "You are running this report with the access rights of a user who has been deactivated. Update your Report Settings to include an active user." How do I correct this? | Community
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Level 2
September 3, 2020
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Active users (all license levels) are suddenly getting the message "You are running this report with the access rights of a user who has been deactivated. Update your Report Settings to include an active user." How do I correct this?

  • September 3, 2020
  • 2 replies
  • 1062 views
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Best answer by AdamMi

Hey Betty,

This error is being caused by the report being run with the access rights of a deactivated user. This article should help you resolve the issue.

2 replies

AdamMiAccepted solution
Level 3
September 3, 2020

Hey Betty,

This error is being caused by the report being run with the access rights of a deactivated user. This article should help you resolve the issue.

Community Advisor
September 8, 2020

Hi Adam,

When I click your link, I get an error page:

Can you please post another one?

Thank you!

Sheri

kynabaker16
Adobe Employee
Adobe Employee
September 9, 2020

Hi Sheri - try this page instead. I have our documentation team looking into what might have happened to break the first link Adam shared.

BettyFr1Author
Level 2
September 3, 2020

Thank you Adam! Your answer helped me fix the issue!

Betty